Managed IT & security
Your IT department for a predictable monthly fee.
- Help desk for your team
- Security, updates and antivirus
- Backups we test, not just run
- Microsoft 365, users and email
Technology solutions & consulting · Southeast Michigan
We're the IT department for growing Michigan businesses. We keep your computers and data secure, and we look after the connections behind your business software, so your reports stay right and someone owns it when it breaks.
What we do
Start with one. Most clients begin with a project, then keep us on to make sure it stays fixed.
Your IT department for a predictable monthly fee.
New systems set up right the first time, at a fixed price.
The connections behind your business software, working and looked after.
A straight answer on what to fix first and what to buy.
What we fix
These are the problems we hear about most from growing businesses.
Reports pull from your business software through a connection that can break after an update and go stale without anyone noticing. We rebuild it, watch it, and alert you when it fails.
We document what you have, including the connections nobody wrote down, and take ownership so your business doesn't depend on one person.
Software and Windows updates can break reports and links between systems. We test changes first and repair what breaks, so updates stop being a risk.
We keep your web store, CRM or email in step with QuickBooks, Sage or SAP, so orders and stock counts agree and exceptions get flagged.
Insurers now expect multi-factor login, endpoint protection and tested backups, and supported computers. We check your answers against your insurer's questionnaire and close the gaps.
We document what you have, clean it up and take it over, so there's one number to call when something breaks.
How it works
A 30-minute conversation, on site or online. We ask how your business runs and look at what you have.
Within 48 hours you get one page: what's at risk, what's costing you time, and what we'd fix first.
If you want our help, you get a clear written scope and price before any work starts. No surprises.
Optional monthly support keeps everything secure, updated and working, with a report every month.
What you get
One page: what's at risk, what it costs you, and what we'd fix first. This example uses a made-up company so you can see the format.
Why Meridian
Our work is backed by professional-level AWS and Microsoft certifications and experience supporting manufacturing, distribution and professional-services businesses. You get that without the enterprise price tag or the runaround.
Book a free checkupYour passwords, your data, your systems. No lock-in, and a full handover whenever you ask.
A written scope and price before we start. Changes are agreed in writing first.
You always know what we're doing and why, before we do it.
Based in Rochester Hills and answering 8am to 8pm, seven days a week.
Who we work with
Usually without a full-time IT person, and usually running on QuickBooks, Sage, SAP Business One or Microsoft 365.
Serving Oakland, Macomb and Wayne counties, Ann Arbor and surrounding areas.
Questions
Yes. It's a 30-minute conversation and a one-page written report. We only look and take notes; we don't change anything on your systems, and there's no obligation.
Often, yes. Many IT providers don't handle the software side, like connecting QuickBooks or Sage to your other tools. We're happy to work alongside your current provider.
Projects are quoted at a fixed price after the checkup, with a written scope. Monthly support is a flat fee per user. Contact us for a quote based on your business.
If you rely on your computers and software to get work done and don't have a full-time IT team, you're exactly who we work with.
Most work starts with a phone call, then a video meeting on Microsoft Teams or Zoom. We come on site when it helps. You'll get a written scope and price before any work starts.
QuickBooks, Sage and SAP Business One most often, plus Microsoft 365, web stores and reporting tools like Power BI. If you run something else, ask us.
We handle the computers, networks and software around your equipment. We don't program machine controls; for that we work alongside your controls integrator.
You do. Your passwords, your data and your systems stay yours, and we hand everything over whenever you ask. We explain every agreement before you sign.
Get in touch
Tell us a little about your business and what's on your mind. We reply within one business day.